General Terms and Conditions

These terms and conditions (the “Terms of Use”) apply to the website. The Website is owned by EOOD and its licensors. By using the Website, you signify your agreement to be bound by these Terms of Use. IF YOU DO NOT AGREE, DO NOT USE THIS WEBSITE. reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

The following terms of use apply to the use of this website: The content of the pages of this website is for your general information and use only. We reserve the right to make changes. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material from This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is permitted only in accordance with the copyright notice.

All trademarks displayed on this website that are not the property of, or licensed to, the licensee are acknowledged on the website. Unauthorized use of this website automatically leads to claims for damages and/or criminal offences. This website may also contain links to other websites. These links are provided for your information only. They do not imply that we endorse the website(s). We are not responsible for the content of the linked sites.

If you are requesting a project on behalf of a company, organization or other legal entity, you represent that you are authorized to accept these Terms on their behalf and to assign those companies, organizations or entities to these Terms.

You are solely responsible for the content you send us in connection with any images, graphics, text or other artwork. You agree that you will not include any text, images, designs, trademarks, service marks or copyrighted works of third parties in your files unless you have obtained the appropriate permissions from the owners. By placing an order on this website, you warrant that you have all necessary permissions, rights and authority to place an order and that you authorize to fulfill the order on your behalf.

Your use of this website and any dispute arising out of such use of the website shall be governed by German law.

Copyright notice

This website and its contents are protected by copyright. All rights reserved by Any redistribution or reproduction of part or all of the content in any form other than the following is prohibited:

You may print or download to a local hard disk extracts for your personal or non-commercial use only. You may only transfer the content to a third party for personal use if you acknowledge the website as the source of the material. You may not distribute or commercially exploit the Content without our express written permission. You may not transmit or store it on any other website or in any other form of electronic retrieval system. Failure to do so will be considered a dispute that may be brought before the courts.

The information we collect from our customers. We may collect the following information:

Name of the person, company name and name of the country Address and contact information, including e-mail address Other information relevant to customer surveys and/or offers

What do we do with the information we collect? We need this information to understand your needs and provide you with a better service, in particular for the following reasons:

Internal recording

We may contact you regarding your order quotation and billing. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may from time to time use information to contact you for market research purposes. We may contact you by e-mail, telephone, fax or e-mail. We may use the information to customize the website to your interests.

Data protection’s Privacy Policy applies to the use of this website, and the terms and conditions contained therein are incorporated herein by reference. Click here to view’s privacy policy. By using the Site, you also acknowledge that Internet transmissions are never completely private or secure. You understand that messages or information you send to the Site may be read or intercepted by others, even if a particular message is that a particular transmission is encrypted.

Accounts, passwords and security

Certain features or services offered on or through the Site may require you to open a file transfer protocol system such as FTP, Hightell, Dropbox, Transfer, etc. for uploading and downloading.

You agree to notify immediately of any unauthorized use of your account or password, or any other breach of security. However, you could be held liable for losses incurred by or another user of or visitor to the Site due to someone else using your user name, password or account.

Free retouching test offers a free trial for two images for new customers. Authorization must be proven by reference to a company website and the email address of an official company domain. Also note that we may decline to process your trial if it will take more than two hours, such as logo design, image restoration, complex vector conversion, high-end retouching, etc. You must also provide the address of your product website and fill out the free trial form. This is mandatory. also reserves the right to refuse test work if we do not receive enough contact information. Personal image editing is not covered by the free trial offer. In this case, you can send us a quote request instead.

Payment methods

We accept PayPal, MasterCard, Visa, American Express, bank transfer and all major credit cards supported by PayPal. Customers who have reached an order volume of 150 €/USD/CHF/GBP have the option to pay monthly on account. The invoice is due within 8 days.


We will only refund orders for undelivered projects. Delayed orders due to force majeure such as power outages, network failures or other technical problems are not covered.

Quality guarantee strives to provide services of the highest quality. In the unlikely event that you are not satisfied with the results, we will make reasonable corrections and changes at no additional cost. reserves the right not to make changes if the error is due to poor customer communication. Changes made as part of our quality guarantee remain unaffected by

File storage policy

We keep backup copies of the old Done / Raw files for two months. After two months, our backup server automatically deletes the old files. If a customer needs their image files, they must notify us within these two months. Only then can we upload these image files again.

Use of your image reserves the right to use free test images for its own promotional purposes, i.e. publication on the website as a sample without the owner’s permission. However, you can simply stop using your test images by sending an email to We can also ask for your permission to use your regular photos on our website as a work sample. But that is entirely up to you whether you give us permission or not.

Cookie Policy

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps to analyze web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operation to your needs, likes and dislikes by collecting and remembering information about your preferences.

We use traffic log cookies to determine which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any other information about you, other than the data you choose to share with us.

You can accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may result in you not being able to use the website to its full extent.


The information on this website is for general information purposes only. The information is provided by “”. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of “”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website running smoothly. However, “” takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

What kind of images do we avoid

It is against our company policy to take pictures for nude or pornographic images.